> ## Documentation Index
> Fetch the complete documentation index at: /docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom

> Support conversations, contacts and help articles. A question asked five times is a page the site has not written yet.

Support conversations, contacts and help articles. A question asked five times is a page the site has not written yet.

## Connecting

In the dashboard, open **Connectors**, find Intercom and press **Connect**. The key you enter is checked against Intercom before anything is saved, so a key that is refused never becomes a connection that fails later.

### What you will need

| Field | What it is |
| - | - |
| Access Token | Your Intercom Access Token |

### Getting the credential

1. Log in to [Intercom](https://app.intercom.com)
2. Go to **Settings** → **Developers** → **Developer Hub**
3. Create a new app or select existing app
4. Go to **Configure** → **Authentication**
5. Generate an **Access Token**
6. Copy the generated token

## What your AI teammate can do with it

| Tool | What it does |
| - | - |
| `get_me` | Get current user information |
| `get_contacts` | List contacts |
| `get_contact` | Get contact by ID |
| `create_contact` | Create a new contact |
| `update_contact` | Update an existing contact |
| `archive_contact` | Archive a contact |
| `search_contacts` | Search for contacts |
| `get_conversations` | List conversations |
| `get_conversation` | Get conversation by ID |
| `create_conversation` | Create a new conversation |
| `reply_to_conversation` | Reply to a conversation |
| `assign_conversation` | Assign conversation to admin or team |
| `close_conversation` | Close a conversation |
| `open_conversation` | Reopen a conversation |
| `get_admins` | List admins |
| `get_teams` | List teams |
| `get_tags` | List tags |
| `create_tag` | Create a new tag |
| `tag_contact` | Apply tags to a contact |
| `untag_contact` | Remove tags from a contact |
| `create_note` | Create a note for a contact |
| `get_notes` | List notes for a contact |
| `send_message` | Send a message to a contact |

## Useful resources

* [Intercom documentation](https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/)


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